PRIVACY POLICY

Last Updated: January 30, 2026

This Privacy Notice for Third Coast Marketing LLP (doing business as Haka Life Nutrition) ("we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you visit our website at https://www.hakalife.com, purchase our products, or engage with us in other related ways, including any sales, marketing, or events.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us
In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. This includes:

Identifiers: Names, phone numbers, email addresses, mailing addresses, usernames, passwords, and contact preferences.
Financial Data: Billing addresses and debit/credit card numbers.
Health & Wellness Data: As a nutrition company, we may process health history and activity levels when voluntarily provided by you.
Sensitive Information: When necessary, and strictly with your express consent, we process health data and genetic data.

Payment Data

We collect data necessary to process your payment if you make purchases. All payment data is processed and stored by our third-party service providers. You should review their privacy policies directly:

Shopify Payments: https://www.shopify.com/legal/privacy
Stripe: https://stripe.com/privacy
PayPal: https://www.paypal.com/us/legalhub/privacy-full
Authorize.net: https://www.authorize.net/about-us/dpa.html
Klarna & Afterpay: https://docs.klarna.com/ | https://www.afterpay.com/en-US/privacy-policy

Information Automatically Collected

In Short: Some information—such as your IP address and device characteristics—is collected automatically.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

Order Fulfillment: To fulfill and manage your orders, payments, returns, and exchanges.
Account Management: To facilitate account creation and authentication.
Marketing & Promotions: To send marketing and promotional communications in accordance with your preferences.
Vital Interests: To save or protect an individual's vital interest, such as to prevent harm.
Texas Compliance: In accordance with the Texas Data Privacy and Security Act (TDPSA), we do not process sensitive personal data without your prior consent.

3. SMS & MOBILE MESSAGING PRIVACY (USA & CANADA)

This section applies to users who opt-in to receive SMS/text messages from Haka Life Nutrition.

NO SHARING OF MOBILE INFORMATION: Notwithstanding anything to the contrary in this Privacy Policy, mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes SMS opt-in data and consent; this information will not be shared with any third parties for their own marketing purposes.
Opt-In: By providing your mobile number, you provide express written consent to receive recurring automated marketing and transactional text messages.
Opt-Out: You may unsubscribe at any time by texting STOP (or ARRET in Canada) to our short code or long code.
Help: Text HELP for assistance or email support@hakalife.com.

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

In Short: We may share information in specific situations with vendors, consultants, and other third-party service providers.

We have contracts in place with our third parties designed to help safeguard your personal information.

Service Providers: We share data with vendors like Shopify, Google Maps Platform APIs (for address validation), and shipping carriers.
Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or financing.
Affiliates: We may share your information with our affiliates, requiring them to honor this privacy notice (excluding mobile/SMS data as noted in Section 3).

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. We recognize the Global Privacy Control (GPC) signal. If you have GPC enabled on your browser, we will treat it as a valid request to opt-out of the "sale" or "sharing" of your information for targeted advertising.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures. However, please remember that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18.

9. UNITED STATES PRIVACY RIGHTS (TX, CA, CO, VA, CT, UT)

If you are a resident of Texas, California, Colorado, Virginia, Connecticut, or Utah, you are granted specific rights:

Right to Access: To confirm if we are processing your data and to access such data.
Right to Delete: To delete personal data provided by or obtained about you.
Right to Correct: To correct inaccuracies in your personal data.
Right to Opt-Out: To opt-out of the processing of personal data for targeted advertising or the sale of personal data.
Right to Appeal: If we decline to take action regarding your request, you may appeal our decision by emailing support@hakalife.com.

10. CANADA PRIVACY RIGHTS (PIPEDA/CASL)

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We ensure that our data collection is limited to the purposes identified to you. For the purposes of Canada’s Anti-Spam Legislation (CASL), you may withdraw your consent for electronic communications at any time via the unsubscribe links provided in our messages.

11. CONTACT US

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Steve Casey:

Third Coast Marketing LLP
18484 Preston Rd, STE 102 PMB 256
Dallas, TX 75252
United States
Email: support@hakalife.com
Phone: 214-444-8003

12. REVIEW, UPDATE, OR DELETE DATA

Based on the applicable laws of your country or state, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To exercise these rights, please submit a request to support@hakalife.com.